Veterinary urgent care refers to immediate, non-emergency medical services provided to pets for conditions that require prompt attention but are not life-threatening. These can include minor injuries, sudden illnesses, or ongoing conditions that have worsened. Veterinary urgent care centers are designed to fill the gap between regular veterinary clinics, which may not offer immediate appointments, and emergency hospitals, which are intended for severe, life-threatening situations. They provide timely care to pets, often with shorter wait times and lower costs than emergency hospitals.

If your pet is showing signs of distress, unusual behavior, or symptoms like vomiting, diarrhea, limping, or loss of appetite, they may need urgent care. However, if your pet is experiencing severe symptoms such as difficulty breathing, seizures, or major trauma, it's best to seek immediate help from a 24-hour emergency hospital. When in doubt, please don't hesitate to contact us or your primary care veterinarian to discuss your pet's symptoms and determine the best course of action.

While some conditions like minor cuts, mild limping, or occasional vomiting might be able to wait until your primary care veterinarian is available, others may require more immediate attention. Persistent symptoms, severe discomfort, or any condition that worsens over time should not be ignored. Ear infections, severe itching possibly due to allergies, and frequent vomiting or diarrhea are examples of conditions that could escalate if not treated promptly. When in doubt, it's always best to seek professional advice. Please contact us or your primary care veterinarian to discuss your pet's symptoms and decide on the best course of action.

If your pet has been hit by a car, is having difficulty breathing, experiencing ongoing seizures, or showing signs of dry heaving or bloating, these are considered emergency situations. These symptoms indicate severe conditions that require immediate attention at a 24-hour emergency veterinary hospital. In these cases, it's crucial to act quickly to ensure the best possible outcome for your pet.

We understand that veterinary care can sometimes be unexpected, and we aim to make the payment process as smooth as possible. We accept a variety of payment options including Visa, American Express, and Mastercard. Additionally, we also accept Care Credit, a healthcare credit card designed for your health and wellness needs. For pet insurance holders, we can work with Trupanion to help manage your pet's healthcare costs. 

Yes, Louisville Veterinary Urgent Care accepts most major pet insurance providers. However, it's always a good idea to check with your specific insurance company to confirm coverage details before your visit. Please note that payment is typically required at the time of service, and your insurance company may reimburse you directly based on your policy.